Our Registered Manager, Deputy Manager and Support Managers work hard to develop bespoke support packages to every person that we support. In January 2020 Andover and District Mencap restructured the organisation. As part of the restructure, the Care and Support Service welcomed a permanent Deputy Manager to the team in order to support the Registered Manager with managing the service.
In 2018/19 we delivered 97,129 hours to 149 people throughout 2018/19. We take a holistic approach to our services, centred around physical, emotional and social support needs. Through the support we provide, we help people with: shopping, accessing the community, personal care, employment support, maintaining friendships/relationships, medication administration, holidays, tenancy support and staying safe/healthy.
We have robust relationships with external agencies and families including: Hampshire County Council, GP Surgeries, community nurses and supported employment programs that all play active parts in the lives of the people we support. We work with other agencies to ensure our services exceed the required regulatory standards and safeguarding needs of children, young people and adults.
Our team of caring and qualified support workers offer support to adults, children and young people that access our services all year round. We are fully committed to safeguarding the people we support. Our commitment extends to ensuring all support workers are Level 3 Safeguarding trained and have 3 Safeguarding Leads within the organisation.
We pride ourselves on delivering excellent care and exciting activities ensuring that we completely fulfil the needs of the individuals we engage with.
Andover and District Mencap run a variety of fun and engaging clubs/activities for adults with learning disabilities. People with disabilities are often unable to access mainstream clubs and activities without paying for additional support. These clubs offer the people we support a chance to socialise with their friends, relax and learn new skills. We run a Sports Club, Gateway Club, Computer Club, Dance Club, Club 7, Art Club, Drama Club and Scrap-booking Club.
For more information on each club visit our Adults Clubs and Activities page.
Andover and District Mencap run a variety of fun and engaging clubs/activities for children with learning disabilities. Children with learning disabilities, challenging behaviour and mental health issues often struggle to participate in mainstream clubs and activities without additional support. Our Short Breaks Service offer children and young people a chance to play, socialise with friends and learn new skills through our: Holiday Playscheme, Saturday Playscheme and Youth Group.
For more information on our children's clubs visit our Short Breaks Activities page.
In September 2019 we were inspected by the Care Quality Commission. They rate the Care and Support Service as Good across the board. You can can access our report here.